In praise of California

In November, 1988, the electorate in California approved Proposition 103 to prevent the massive increases in premiums that were affecting all consumers looking for insurance. After major litigation to decide whether the Proposition was constitutional, it was finally implemented in May 1989 and rapidly revolutionized the rates of insurance across the state which fell by an average of 45% between 1989 and 2001. It is estimated that up to 2006, Californian drivers alone saved $62 billion on their auto insurance rates. Then the Consumer Watchdog combined with other socially active groups to force the insurance companies to abandon the practice of basing rates on the zip code and not your record as a driver. Now comes Assembly Bill 2800 which emerged from the Senate Appropriations Committee in August 2008. This is being treated as a slightly more controversial measure. The auto insurance industry is campaigning to allow a switch to mileage and use as criteria for fixing the premiums. It estimates that this could produce further average savings in premiums of about $275 per vehicle. It would work by placing a small monitoring device in every vehicle to assess how far you drive in a year and how well you drive. But this device is viewed as an invasion into the privacy of drivers. As a compromise, the Insurance Commissioner suggests that drivers could allow the insurers to make regular checks on the odometer rather than allowing electronic collection and transmission of data. If the electronic version of the plan does go ahead, it will allow companies to identify consistently low-risk drivers from the time of day they use the roads, the speed at which they drive and the distance they travel. Such drivers will receive the maximum discounts available. Those deemed more likely to have accidents from the way they drive will potentially pay more. The current system allows drivers to report their own mileage. The industry standard is to offer discounts to drivers who do less than 10,000 miles per year. Obviously, there’s a temptation in difficult economic times for drivers to underestimate their mileage to gain the discounts. This proposed device will reward the genuine drivers and charge a fair premium to the others. It will also help to save the planet because drivers who maintain a lower average speed use less gas and so produce less emissions. For once, the auto insurance industry would be helping to fight global warming which is very public-spirited it.

Rating the insurance companies

Has it occurred to you that it’s not very fair when insurance companies start poking around your life. They want to know how well you drive your vehicle, what you have in your home worth protecting, how likely you are to fall sick and, most cheerfully, when you think you’re going to die. There’s no part of your life they don’t investigate and build into their models for deciding how much to charge you as a premium in your latest policy. So you retaliate. Instead of blindly picking a company out of yellow pages, you use a site like this to get comparative quotes from all the best companies. You then start poking around in their lives. Are these companies financially strong? Will they still be around in a few years time to pay on your claims? You want to choose the best company to insure you whether it’s auto, home, health or life insurance. Why bother? Look around you. Banks and large insurance companies like AIG have been getting bailouts from the federal government. Checking out the financial strength of an auto insurance company is necessary before you start paying them your hard-earned dollars. So where do you look? There are a number of companies that make their living by rating the performance of other companies. Some are general. So, for example, Standard & Poor rate the whole range of commercial enterprises including those in financial services (see their website at http://www.standardandpoors.com). Others are more specialized like Fitch and A.M. Best which have the insurance industry as their primary focus (see their websites at http://www.fitchratings.com and http://www.ambest.com/). You should also find the website operated by the Insurance Department or Commissioner of Insurance for your own state. The best states not only operate a complaints service, but publish an annual report identifying all the companies against whom complaints have been upheld. This gives you a good measure of how the companies actually deliver on their advertised services. Then you should ask around all your family, friends and colleagues at work. Check out what the word-of-mouth is on the companies you are thinking about giving your auto insurance business. The everyday experience of these people is a vital source of information. Slightly less reliable are the “complaint” or consumer report sites. Most of the people who put up reports are motivated by revenge. They have had poor service and want the world to know about it. Many commercial sites that depend on commission by selling auto insurance add their own “better” reports to balance out the bad. Read both good and bad with a skeptical eye. When you have rated the auto insurers, decide which one gives you the best value terms and buy.

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